EXPERIENCE
Work Experience
Roles where you handled training, support, systems, and delivery.
Edupodz (Futures Canadian College)
- Oversaw training, IT support, and sales enablement operations after Edupodz became a branch of FCC.
- Implemented a VoIP calling system and provided troubleshooting across network, hardware, and classroom tech.
- Delivered staff onboarding and training sessions to strengthen digital literacy and operational efficiency.
Algorithmics
- Provided instruction and mentorship in programming, game design, and robotics.
- Delivered 600+ hours of training to 40+ students while creating custom curriculum.
- Designed and deployed an LMS; trained staff; implemented CRM + telephony and an AI support bot.
The Arab Community Center of Toronto (ACCT)
- Ran an online cybersecurity workshop aimed at students entering high school or college.
- Supported ~20 students with Q&A and guidance to maximize learning outcomes.
- Developed a beginner-friendly syllabus for stronger understanding.